These Terms & Conditions ("Terms") govern your access to and use of athencia.one and any pages, subdomains, forms, portals, or content we operate (collectively, the "Site"). By accessing or using the Site, you agree to these Terms. If you do not agree, do not use the Site.

Note: These Terms cover the website only. IT management services, projects, training, or other paid offerings are governed by separate agreements (e.g., MSA, SOW, order forms).

1) Changes to the Terms or Site

We may update these Terms and the Site at any time. Material changes will be posted on this page with a new "Effective date." Your continued use of the Site after changes means you accept them.

2) Eligibility & Use

You must be at least 18 and have the authority to bind your organization (if using on its behalf). You agree to use the Site only for lawful purposes and in compliance with these Terms.

3) Accounts & Security (If Applicable)

Certain areas may require an account (e.g., client portal, LMS, event registration). You are responsible for:

keeping credentials confidential;
actions taken under your account; and
notifying us promptly of any suspected unauthorized access.

We may suspend or terminate accounts for security, misuse, or non-compliance.

4) Acceptable Use

You agree not to:

copy, scrape, or harvest the Site or its content (except as permitted by law);
probe, scan, or test the vulnerability of any system or network;
interfere with or disrupt the Site's operation;
upload malware or attempt to gain unauthorized access;
use the Site to violate intellectual property, privacy, or other rights; and
use the Site in a way that competes with or replicates our services.

5) Intellectual Property

All content on the Site (including text, graphics, logos, icons, images, videos, and software) is owned by or licensed to Athencia and protected by applicable IP laws. "Athencia," Athencia Secure, Athencia Manage, Athencia Comply, Athencia Empower, Athencia One, and Secure. Smart. Scalable. are trademarks or service marks of Athencia LLC. You may not use our marks without written permission.

Feedback

If you send ideas or feedback, you grant Athencia a worldwide, perpetual, irrevocable, royalty-free license to use, modify, and incorporate them without restriction or attribution.

6) Third-Party Services & Links

The Site may reference or link to third-party websites or services (e.g., Microsoft, HubSpot, Airtable, Beehiiv, payment processors). We do not control or endorse them and are not responsible for their content, policies, or practices. Your use of third-party services is governed by their terms.

7) Information on the Site

We strive for accuracy but do not guarantee that content is complete, current, or error-free. Content is for informational purposes only and may change without notice. Nothing on the Site constitutes legal, compliance, tax, accounting, medical, or other professional advice.

8) AI & Automation Features (If Present)

We may offer demos, forms, or educational content related to AI/Copilot/automation. Outputs can be incomplete, incorrect, or outdated. You are responsible for reviewing results and deciding how to use them. Do not submit confidential or sensitive information unless explicitly requested and secured by an applicable client agreement.

9) Training, Events, & Downloads

We may provide documents, webinars, or training materials. Unless stated otherwise in a separate agreement, such materials are for general education and may not be redistributed, resold, or used to compete with Athencia.

10) No Warranties

THE SITE AND ALL CONTENT ARE PROVIDED "AS IS" AND "AS AVAILABLE" WITHOUT WARRANTIES OF ANY KIND, EXPRESS OR IMPLIED, INCLUDING MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, TITLE, AND NON-INFRINGEMENT. WE DO NOT WARRANT THAT THE SITE WILL BE UNINTERRUPTED, SECURE, OR ERROR-FREE.

11) Limitation of Liability

TO THE MAXIMUM EXTENT PERMITTED BY LAW, ATHENCIA AND ITS OFFICERS, DIRECTORS, EMPLOYEES, CONTRACTORS, AND AGENTS WILL NOT BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, EXEMPLARY, OR PUNITIVE DAMAGES; LOST PROFITS OR REVENUE; LOSS OF DATA; OR BUSINESS INTERRUPTION ARISING OUT OF OR RELATED TO YOUR USE OF THE SITE, EVEN IF ADVISED OF THE POSSIBILITY.

OUR TOTAL LIABILITY FOR ANY CLAIMS ARISING FROM THE SITE WILL NOT EXCEED USD $100. (Some jurisdictions do not allow certain limitations; if prohibited by law, portions of this Section may not apply.)

12) Indemnification

You agree to defend, indemnify, and hold harmless Athencia from and against any claims, liabilities, damages, losses, and expenses (including reasonable legal fees) arising out of or related to: (a) your use of the Site; (b) your violation of these Terms; or (c) your infringement of any rights of another.

13) Privacy

Your use of the Site is also governed by our Privacy Notice and any posted AI & Data Use Notice. Please review those documents to understand how we collect, use, and protect information.

14) Export & Sanctions

You will comply with all applicable export control and economic sanctions laws. You represent that you are not prohibited from receiving services under U.S. or other applicable laws.

15) Suspension & Termination

We may suspend or terminate access to the Site or specific features at any time, with or without notice, including for maintenance, security, or misuse. Upon termination, your right to use the Site ceases immediately, but the sections that by their nature should survive (e.g., IP, disclaimers, limitations, indemnity, arbitration) will continue to apply.

16) Binding Arbitration & Class Action Waiver

PLEASE READ THIS SECTION CAREFULLY. IT AFFECTS YOUR RIGHTS.

Except for the small-claims and injunctive-relief exceptions below, you and Athencia agree to resolve any dispute, claim, or controversy arising out of or relating to these Terms or the Site (collectively, "Disputes") through final and binding arbitration rather than in court.

Administrator & Rules. The American Arbitration Association ("AAA") will administer the arbitration. If you are an individual using the Site for personal reasons, the AAA Consumer Arbitration Rules apply; otherwise, the AAA Commercial Arbitration Rules apply. Rules are available at adr.org.

Arbitrator & Location. Arbitration will be conducted by a single arbitrator. Hearings may be held by video conference or, if an in-person hearing is requested, in Edmonds, Washington, USA. The language of the arbitration is English.

Fees. AAA rules govern payment of filing, administrative, and arbitrator fees. The arbitrator may award fees and costs to the prevailing party where permitted by law or rule.

Authority. The arbitrator has exclusive authority to resolve all Disputes, including arbitrability, procedural questions, and relief available. The arbitrator may award the same individualized damages and relief a court could.

Confidentiality. The arbitration (including all filings, evidence, transcripts, and awards) is confidential except as required to enforce or challenge an award or as required by law.

Small Claims & Injunctive Relief. Either party may bring an individual action in small claims court with jurisdiction, or seek temporary or preliminary injunctive relief in court to protect intellectual property or confidential information while arbitration is pending.

Waiver of Class/Representative Actions. Disputes must be brought solely in your or our individual capacity, not as a plaintiff or class member in any putative class, collective, consolidated, private attorney general, or representative proceeding. The arbitrator may not consolidate claims or preside over any form of representative or class proceeding. If this class/representative waiver is found unenforceable as to a particular claim, then this Section 16 is unenforceable as to that claim and it must proceed in court.

30-Day Opt-Out. You may opt out of arbitration by emailing hello@athencia.com within 30 days after the date you first agree to these Terms, with subject line "Arbitration Opt-Out" and your name, organization (if any), and a statement that you opt out of arbitration. Opting out does not affect prior agreements to arbitrate.

Time Limit. Any claim must be filed within one (1) year after it arose, or it is permanently barred (to the extent permitted by law).

17) Governing Law; Venue for Equitable Relief

These Terms are governed by the laws of the State of Washington, USA, without regard to conflict-of-law rules. For any court action permitted under Section 16 (e.g., small claims or injunctive relief), you agree to the exclusive jurisdiction and venue of the state or federal courts in Snohomish County, Washington.

18) Severability; Waiver

If any provision is found unenforceable, it will be modified to the minimum extent necessary or severed, and the remaining provisions will remain in effect. Our failure to enforce any right is not a waiver of that right.

19) Entire Agreement

These Terms constitute the entire agreement between you and Athencia regarding Site use and supersede prior or contemporaneous communications relating to the Site.

20) Contact

Questions about these Terms?
Athencia LLC
2933 210th St SW, Lynnwood, Washington 98036
USA
Email: hello@athencia.com

Plain-English Summary (non-binding)

You're welcome to browse and learn; don't break laws or our Site.
Our content is informational, not professional advice.
AI/automation outputs can be wrong; double-check before you act.
Most disputes go to binding arbitration (no class actions).
Separate contracts govern any paid services.